We are here to help
To make it easier for you, we have compiled our frequently asked questions here. But if you have another question please don't hesitate to contact us.
How can we help?
FAQ
Product Care
How do I wash my Hygge Sheet?
Washing your Hygge Sheet is simple. Simply pop in the washing machine at a maximum temperature of 40° on a normal cycle. We don't recommend using fabric conditioner or bleach as this may degrade the waterproof layer but other washing detergent is ok to use. You can wash your Hygge Sheet up to 300 times and will remain waterproof for this duration.
How do I dry my Hygge Sheet?
Drying is quick and can be done in a number of ways. For fast drying, you can tumble dry on a low heat.
Alternative methods of drying are to hang out on the washing line, on a clothes dryer or on a Radiator
Ordering
What size should I buy?
A: Our single mattress protector fits single sized beds, toddler beds, cot beds and bunk beds.
Our double mattress protector fits double beds
Can I cancel my order?
We process orders quickly to get them to you as soon as possible, so it's important to double-check your address and order details before placing your order.
However in special cases, if you need to make changes or cancel, please contact us within 12 hours of placing your order. After this time, your order will be fully processed and on its way to you. If that’s the case, you’ll need to wait for it to arrive and then request a return and refund.
Using your Hygge Sheet
Does the Hygge Sheet cover the whole bed?
Unlike conventional mattress protectors Hygge Sheets are not designed to cover the whole bed which allows them to be changed much easier
They cover enough of the bed to protect the mattress and sheets from night time accidents.
What else could I use my Hygge Sheet for?
Hygge sheets have multiple uses. They are not only great for protecting children's beds from accidents and nappy leaks, they can also be really useful for protecting your carpet and sofa when you are potty training in the daytime.
In addition to this, many of our customers use Hygge Sheets when their child is sick
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
At the moment we only ship to the UK, however, our sheets are available to buy in the US, Germany, France and Spain on Amazon
Get in touch
Have questions about your order, or a general enquiry?